01
You buy.
Payment goes through the participating payment provider.
BUYER PROTECTION, MADE SIMPLE
Buy with
confidence.
We’re on
your side.
You’ve found what you were looking for. We want to help you feel confident until it’s in your hands. Meet Trusty Pal, the planned core buyer protection service for Buy-Buy.hu.
For buyers and sellers on Buy-Buy.hu.
A good purchase feels like this.THE PLANNED PROCESSDelivered. Take a look!72 hours to inspect
TRUST COMES FULL CIRCLE.
Upfront feesTime to inspectHelp when things go wrong
SIMPLE, ALL THE WAY
From checkout
to peace of mind.
A clear process where both sides know what happens next.
02
You inspect.
After delivery, inspect your item within the planned 72-hour window.
03
We close the loop.
With no reported issue, the seller’s payout can proceed. If there is an issue, it is reviewed first.
CLEAR FEES. NO GUESSWORK.
Confidence has
a clear
price.
Enter the purchase price to see the planned buyer protection fee. Promotional pricing is shown separately.
All about feesProtection fee calculatorHUF
HUF
1 000 HUF250 000 HUF
You can enter larger amounts directly.
Standard fee4,9% + 249 HUF · max. 4 990 HUF
1,474 HUFPROMOTIONAL PLAN3,9% + 199 HUF · max. 3 990 HUF
1,174 HUF300 HUF less than the standard fee
Price + standard fee26,474 HUF
Price + promotional fee26,174 HUF
Indicative pricing plan. Promotion is not yet active. Excludes delivery and other charges.
TWO SIDES. SHARED CONFIDENCE.
Good for you.
Good for them.
As a buyer
Know what protection covers, what it costs and what to do if something isn’t right.
Explore protectionAs a seller or partner
Give your customers clear rules and a process they can follow.
Partner opportunitiesGOOD TO KNOW
Questions? You’re in good company.
TRUSTY PAL